Tesla Solar Panels Customer Service

Tesla Solar Panels: What You Need To Know

In addition to their various electric car models, Tesla offers solar panels for installation on your property. The company offers solar installations of their low-profile panel option in sizes ranging from 4 kilowatts to 16 kW, in increments of 4 kW. That comes out to between 12 solar panels and 48 solar panels, in increments of 12 panels. Going through the solar panel buying process on Teslas website, youll also encounter a recommended number of Tesla Powerwalls to add to your solar installation.

Tesla Solar Roof Cost

We evaluated a typical house in California with a 2,000-sqare-foot roof and an average electric bill of $150 per month. According to Tesla, such a home would require a 6.14 kilowatt Solar Roof. Along with the recommended Powerwall, this would cost $48,300 after factoring in incentives like the federal tax credit .

Without an energy storage system, the roof would cost about $45,200. Tesla also charges for tearing off an existing roof. In this example, roof removal costs $7,700.

Heres a breakdown of Tesla roof pricing for the home we analyzed:

When Is Payment Due

Tesla currently offers Cash or Tesla Financing payment options:

• Cash: Full payment is due after your system passes inspection, which typically occurs within a week after your system has been installed.
• Tesla Financing: Down payment is due after your system passes inspection, which typically occurs within a week after your system has been installed. Your first payment is typically due 35 days from the time your utility provider provides Permission to Operate or a date that we schedule for off-grid systems. Monthly payments are then due on that same date each month going forward.

Discontinued payment option:

• Sunlight or Mosaic Solar Loan: Terms are detailed in your loan documents from your lender. Payment is typically due 60 to 90 days after your system passes inspection. Review your loan documents or contact your lender to confirm your payment schedule.

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Final Verdict: Sunpower Vs Tesla

Generally speaking, we recommend SunPower over Tesla.

SunPower has some of the best equipment available, and it comes backed by a much longer and more comprehensive warranty than Teslas solar panels. SunPower will have a higher upfront system cost, but the quality still makes the larger investment well worth it.

The table below provides a quick look at how these companies stack up against each other.

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Are Tesla Solar Panels Worth It

If youre a diehard Tesla fan willing to wait out possible production delays and pay a price premium, it may be worth looking into Tesla solar panels. However, there are other companies that manufacture all-black panels today, including Panasonic, the very company thats producing Teslas solar panels. When you join EnergySage, simply request quotes that include all-black solar panels so that you understand how much of a price premium youll actually pay, and how that impacts your long-term solar savings. You can even request all-black Panasonic solar panels when you join the EnergySage Solar Marketplace today.

Do You Need To Install A Tesla Powerwall With Tesla Solar Panels

Over the past year, Tesla has flip-flopped back and forth between whether or not they require a Tesla Powerwall with their solar panel installations. As of October 2021, Tesla does not require a Powerwall with Tesla solar panels.

If you want to add energy storage to your Tesla solar panel installation, itll add an additional $11,500 onto your installation costs.

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What If I Would Like To Add More Panels Later

The best solution is to ensure that the first solar system will cover your future needs, in order to take advantage of the tax credit and have the most design flexibility. Additional panels cannot be added to your existing solar system, but we may be able to offer a second system. This ensures each system operates at maximum efficiency and maintains the original warranty. Learn more about adding a second system to your home.

Tesla Solar Panels San Fernando

is a Tesla Powerwall Certified Installation. This means we are able to provide a customized solar-plus battery solution that lets you utilize the endless power of the sun, and decreases your dependence on fossil fuels. Tesla, Inc. has developed Powerwall which is a rechargeable lithium-ion storage solution. It stores solar energy generated by the sun during the day and can be utilized at any time. The Powerwall will absorb all of sunlights energy throughout the day, and draw from the night to generate electricity. This battery technology will provide clean, sustainable energy for your home.

It is a 14 kWh battery pack composed of lithium-ion batteries as well as a liquid thermal control system and an integrated solar inverter from Tesla. It efficiently distributes electricity when it is needed. It can be mounted in any place, indoors or outdoors, and then connected to the grid in order to generate energy usage. This can maximize your financial potential. Most homes consume a fraction of the solar energy they produce. Powerwall stores excess solar energy and utilizes it in times when the sun isnt shining. We are seasoned professionals who will gladly assist you with the setting up and installation of your solar system with a Tesla Powerwall 2 battery.

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Multiple Powerwalls For Greater Storage Needs

The Powerwall 2 can be stacked for more storage capacity with up to 3 modules per phase

For larger capacity systems, the Powerwall can be set up in split or 3 phase configurations with up to nine Powerwalls linked together. Although, the additional Gateway unit is required for these complex installations. The maximum capacity per phase is 3 Powerwalls which provides an impressive 40.5kWh of total storage capacity, which is more than enough for most standard households. However, considering EV charging from home can use in excess of 50kWh, it has the potential to charge an EV primarily using stored energy.

Solarcity Faked Sales Numbers

In July 2018, three former employees filed a lawsuit against SolarCity, alleging that the corporation had approved the creation of “fake sales accounts”, which resulted in an “unreasonably high valuation of SolarCity” for investors. After allegedly informing management, including CEO Elon Musk, of these incidents, the employees were fired, which they argue contravenes California’s whistleblower protection laws. Tesla denied the allegations of contravening whistleblower protections and, in June 2020, the case was dismissed with prejudice.

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Tesla Solar Customer Service

At the mention of the name Tesla, the thing that pops in the minds of many is renewable energy, an electric vehicle, Hyperloop One, and SpaceX. In October 2016, Elon Musk, Tesla CEO, acquired SolarCity, the largest residential installer in the US, and entered the solar panels business. Due to inability to manufacture the solar panels at scale, Tesla solar cells were acquired from Panasonic through a partnership with the firm.

Tesla roof solar initial rollout began around April 2018 with a very few installations done as the public evaluated the techs self-proclaimed functionality. The company inaugurated its Solar Roof V3 in October 2019 promising it was the best solar roof available on the market.

This new solar roof is available at a pocket-friendly price and comes with a Class 3 hails rating and a twenty-five-year weatherization warranty. It also offers extended durability compared to the preceding solar roof versions.

But, what is Tesla Solar Roof anyway?

Tesla and SolarCity invented the solar roof that is similar to a house traditional roof with some photovoltaic shingles that can produce solar power. As such, you can delight in solar energy while maintaining your homes artistry.

These solar roofs come into types of textured glass tile shingles, including active solar shingles and inactive non-solar shingles.

Tesla Solar Customer Service

Do you need more info on Tesla Roadside Assistance? Visit their dedicated Roadside Assistance support page here.

FAQs

How Does Tesla Design My System

After your home assessment has been completed and utility bill submitted, we use a combination of high-resolution aerial and satellite imagery to create a layout of your solar system. Our designers will optimize the solar panels for highest production and arrange them for the best aesthetic based on the useable roof space. Obstructions such as trees, vents, chimneys or other structures that block exposure to the sun are avoided.

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Tesla Energy Product Roll

Shortly after the acquisition announcement, Tesla announced that it would be building a new version of its Powerwall battery energy storage device and introduced the Tesla Solar Roof, a solar shingle product. Elon Musk presented the products using the homes on Colonial Street set on the Universal Studios backlot. The presentation was intended to gain investor support for the acquisition. It would later be reported that these roof tiles were not “fully working.” Members of the anti-Tesla group TSLAQ have cited Musk’s solar roof tile reveal as a major point of contention and an impetus for organizing.

The Solar Roof was to be made at the Giga New York factory, which opened in late August 2017 and would be operated as a joint venture with Panasonic. The factory was not able to start producing the shingles in volume until March 2020 and Panasonic left the joint venture in early 2020, before it exited the solar business entirely in January 2021.

In mid-2017, several of the former SolarCity executives left the company. Chief policy officer John Wellinghoff departed in April 2017, co-founder Lyndon Rive left in June 2017, followed by his brother Peter shortly thereafter.

What Is The Difference Between Teslas Solar Roof And Tesla Solar Panels

Tesla solar panels look like the solar panels youre used to seeing on roofs. They are installed on top of your existing roof and generate electricity for your home to use.

Teslas solar shingles are designed to look like traditional roofing materials, so you cant tell that there is solar installed on the roof.

Tesla solar shingles require a full new roof replacement, so the solar roof tiles don’t stand out from the rest of your shingles. Unlike their traditional rooftop solar panels, Tesla manufactures their solar shingles themselves at their Buffalo, New York gigafactory.

You can read more about how Teslas solar roof compares to conventional solar panels here.

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Is There Anything I Need To Consider Regarding The Solar System Prior To Accepting An Offer On My Home

If the system is owned by Tesla:

If you intend for the buyer of the property to assume the solar agreement, ensure that it is clearly disclosed to your real estate agent and any potential buyers. You may decide to list the assumption of the solar agreement as a contingency which can help to ensure a smooth process. Consider inquiring about the lender your potential buyer has chosen and whether they will mortgage a property with an existing solar agreement.

If the system is owned by you:

If you have purchased your panels with cash or have secured funding with a third-party lender, you do not need to transfer the contract. The warranties remain with the solar system and automatically transfer. Once your home is sold, reach out to the Property & Title team, provide them with the newly recorded deed and Tesla will update the account owner.

Tesla Solar Panels Vs Solar Roof

When considering price and efficiency, Teslas solar panels are more efficient and less expensive than their Solar Roof. However, a solar roof may make sense for you if you have a smaller roof or are already intent on making an upgrade to your existing roof. Read our article to learn more about the difference between the Solar Roof and traditional panels.

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Tesla Solar Customer Reviews

Weve covered the basics of what Tesla Solar has to offer in terms of products, services and financing, so now lets dive into what its customers have to say about the experience.

As mentioned previously, a lot of Tesla Solar customers have complained about the providers spotty customer service. However, Tesla Solar also has hundreds of happy customers who rave about the quality of Teslas solar installation and products.

Before we dive into some perspectives, wed like to mention that, because Tesla is a national company, your experience may vary depending on the installation companies in your area. For example, Tesla solar might be a good choice for homeowners in California, but not in upstate New York. We recommend finding reviews from people in your area, as youll likely have a similar installation experience to theirs.

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Do Teslas Solar Products Come With A Warranty

Tesla Solar equipment comes with two warranties, including a 10-year comprehensive warranty and a 25-year panel performance warranty.

• Comprehensive warranty: Your Tesla solar system is covered by a 10-year warranty. That means for the first decade after your solar panel installation, Tesla should perform any maintenance or labor request related to your solar system at no cost. It covers issues related to roof mounting and leaks, your Tesla solar inverter and/or your Powerwall.
• Panel performance warranty: Your solar panels are protected by what Tesla calls a panel performance warranty for at least 25 years following installation. Under it, your solar panels are guaranteed at least 80% of nameplate power capacity. Tesla should process any claims and perform any related labor at no cost.

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How Can I Make Powerwall Mode Changes

Powerwall is configured to meet your homes specific energy needs. Use the Tesla app to monitor and manage your solar systems performance with features and control modes such as Backup Reserve, Self-Powered and Time-Based Control.

After installation, Tesla solar systems with at least one Powerwall+ will be configured to Self-Consumption Only mode, producing only enough energy needed to power your home and charge your Powerwall. When temperatures are below freezing, Preconditioning is enabled, heating your Powerwall to improve operation and charging performance.

Learn more about the following modes for your Powerwall:

How Can I Get Assistance If I Am Selling My Home

Due to the potential complexity of real estate and property transactions, Tesla has a specialized Property & Title team to assist you with all matters related to the transfer of the solar system and its agreement. To begin the process, submit a request in your Tesla Account and follow the available options depending on the type of contract you have as early as possible before the proposed closing date.

The following categories are covered by the Property & Title team:

The Property & Title team will assist with the required documentation for the transactions listed above, including release and/or subordination requests related to our UCC-1 fixture filing on the solar system. Note: This UCC-1 filing is not a lien this is filed on the solar system itself and not the home.

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Tesla Solar Panels: Reviews Services And Costs

Tesla may be known for revolutionizing the automotive industry through its economic electric vehicles , but does Elon Musks company do the same for solar energy? Since Tesla acquired SolarCity in 2016, the company has offered solar panel systems, including its unique solar roof, across the United States.

We at the Home Media reviews team know that a solar power system is a serious investment. We determined the best solar companies in the United States through in-depth comparisons of each provider to national averages, customer review analysis and more. We have compiled our findings and recommendations about Tesla Solar in this easy-to-understand review.

Tesla Solar Panels Reviews From Actual Customers

Here are a few customer reviews weve pulled from the BBB:

A neighbor referred me to this firm as I had no idea where to start. Being retired, I was concerned about saving money in the now. The system that was built for me was able to save me 50% on my monthly electricity costs. Every dollar counts at my age, so I am more than happy to accept those savings.- Amirit R

I live in Las Vegas, Nevada. I had been doing my due diligence on solar companies here in Southern Nevada. I had been courted by a well-known company and sought another companys information on my own accord. My best friend recently discovered yet another solar company here in Las Vegas. For me, that was a third business, data that I could compare with the first 2 I had been considering. This third organization, TESLA ENERGY SOLAR, had the statistics and details for me to negotiate the deal ultimately. Once I decided, the professional workmanship and wonderful customer service have been second to none. The install team really takes pride in their craft, and communication has been the first rate. I wholly recommend Tesla Energy Solar.- AH

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